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News- Passengers, Flight Crews also matter too.


After reading all the drama, media, and social media focus on in flight issues which are very sad and unfortunate. I find some things shocking but not surprising.

1 Majority of the news is one sided. Focus on the displeased, hurt, and harmed customer

2. About 98 percent if not more of these could be avoided

  • First know as a passenger, or Pax you have a responsibility. Flying is not a right, it is a privileged. If you listen at all, you are told you are required to comply with all crew member instructions. Also in fine print when go to purchase tickets on line etc.

  • Crews have FAA regulations, and procedures to follow and airline policy to uphold. If these are broken Airlines get fine, employee fired. Policy and consequences vary, but airlines are strict.

  • Airlines have legal right to bump as they are not only ones who overbook.

  • There is a limit to what you carry on.

What is absolutely shocking is the news, and social media do not show the people refusing to comply to crew member instructions but just show the fit, hurt, or how sad they are being carried of a plane like a baby.

I am truly sorry for the man who honestly as seen was harmed, and injured. If somone refuses to move, is an airline supposed to wait hours or a day till they move, or just give whatever they want.

This was sad did not have to happen, All needed be done is heed crew members instruction. Excuse me sir you will need to deplane... How hard is it to follow instructions, OK you think you been wronged. Still do what is asked, and deal off the plane with a supervisor. Think their policy sucks, write to upper management, make suggestions not just complaints. Still not happy, then maybe another carrier or do not fly.

An Airline due to weather, may need to get a crew to another city asap, it is cheaper for an airline to bump passengers then to cancel several flights. Now if people prefer, they could just cancel the flights do not bump anyone, loose some money, and to gain back profit loss raise tickets so much where more and more people will not be able to afford to fly. Making flying affordable just for the rich.

Careful people how much you bitch. Remember the complaining, fun making of airplane food, then poof all gone. Now slowly it is being restored.

How to have a pleasant flight...

  1. Know it is a privileged to fly

  2. Know Airlines have the legal right to bump as needed

  3. Know your rights and responsibilities

  4. Comply with all crew member, and gate agent instructions. NO matter what

  5. Crew members first responsibility is for the safety, and security of all on board

  6. There is truly a limit to what you can carry on/

  7. Overhead bins are shared space, not just your space.

  8. Be courteous to fellow passengers and seat mates. Use common sense.

  9. The faster you get situated on a plane the faster the plane will be able to depart

  10. Be early in case security takes longer so you do not have to run, or board angry etc.

  11. You are not the only one travelling

  12. Prepare for your flight and travel before hand

  13. Flight Attendants are there yes to serve you but first for safety and security of all. They work hard for hours with little time for them to eat.

  14. Passenger you are responsible for your own kids, and babies not the Flight Attendant or others.

  15. ___________________Time for this generation to grow up

May be a passanger certification before being able to fly??? HMMM

Here is a great article more great tips-

https://www.buzzfeed.com/verymuchso/14-ways-to-make-air-travel-far-more-pleasant?utm_term=.daYXBe1n1#.xkwgQp323

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Passengers, FYI your not always right

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Example of unreasonable this is an article I recently ready

No Fortitude For Longitude, Part 9

AIRLINE | HELSINKI, FINLAND | EXTRA STUPID, GEOGRAPHY, TOURISTS/TRAVEL

(I work in a call centre for an airline making flight bookings to customers. Time difference between Helsinki (GMT+2) and New York (GMT-5) is seven hours.)

Me: “[Airline]. How can I help you?”

Customer: “I want to book return flights from Helsinki to New York. I need go there for a meeting and then come back quickly to another meeting in Helsinki.”

Me: “Sure. When is your meeting you need to attend in New York?”

Customer: “It’s day after tomorrow at 17:00.”

Me: “Okay, that’s really quite a quick departure. Our flights to New York depart at 14:10 and they arrive in New York at 15:55 the same day. I would suggest that you leave tomorrow since you probably won’t get through passport control in an hour to make it to your meeting. Then you would also have at least some time to get used to the time difference.”

Customer: “No, that won’t do, I have a meeting tomorrow here that I need to attend. The meeting is at the airport in New York so I can fly day after tomorrow.” Me: “Okay, if you’re sure, I’ll book you the flight the day after tomorrow. When would you like to return?”

Customer: “I have meeting the next morning at 9.00 in Helsinki, so I need to get back from there right away.”

Me: “Oh, that is a problem. Our direct flight back to Helsinki leaves at 17:45, but you won’t make it since your meeting starts at 17:00 and that’s the time you would already need to be back at the gate for boarding. Even with that direct flight you would be back in Helsinki the next morning at 8:50 so you would not make it to a meeting starting at 9:00.”

Customer: “What do you mean?”

Me: “If you wish to be in Helsinki the next day at 9:00 you would need to leave latest with our 17:45 direct flight to Helsinki and even then you would be late cause the flight arrives in Helsinki at 8:50 and it takes some time for you to go through the passport control and customs.”

Customer: “What are you talking about? How can it take so long to get back?”

Me: “Miss, the flight time for our direct flight from New York to Helsinki is 8 hours and 5 minutes.”

Customer: “Then what the f*** are you talking about the arrival time? If the plane leaves New York at 17:45, it should be in Helsinki somewhere around 2:00 in the morning? I would have plenty of time to get to my meeting!”

Me: “Miss, please note that these times are always on local time of the city stated 17:45 departure time is local time in New York and 8:50 arrival time is local time in Helsinki and there is a seven-hour time difference in between.”

Customer: “What the f*** are you talking about? If the flight leaves Helsinki at 14:10 and arrives in New York at 15:55, and then you’re telling me the return flight is from 17:45 to 8:50 the next morning? Check your facts, little miss. The flight from here to New York takes about two hours and the return flight fifteen hours?”

Me: “The flight time to New York is 8 hours 45 minutes and the flight time back to Helsinki is 8 hours and 5 minutes, but you need to consider also the time difference. When the flight leaves from Helsinki at 14:10, local time in New York is only 7:10 in the morning, so the plane arrives in New York 8 hours and 45 minutes later at 15:55…”

Customer: “So what you’re basically saying is that it takes for the flight almost 8 times longer to come back from New York than to fly to New York. Look, you little girl, I’ve been flying so much these flights that I know how this works. You’re incompetent. I want to talk to someone more experienced who knows how to make my booking. Transfer me to your supervisor!”

Me: “Certainly, miss.”

(I took a call to my supervisor, explained the situation, and transferred her through. She ended up yelling to my supervisor that our whole company was incompetent and that she was going to make her bookings through another airline that was more professional.)

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FYI Info on Flight Attendant life

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Passanger Shamin FB

It is time for adults to act like adultas

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